Danielle Tucker has been on the airwaves for a long time. For most of the 80’s she did “Morning Madness” on the Q and KKUA, working her way up to the top of the heap, coming in #1 in the morning in all demographics in the Honolulu market. She’s since become well known as host and producer of “The Golf Club” radio show and as the AM and PM traffic reporter for numerous FM radio stations across the island. If you’ve ever been stuck in traffic and heard a distinctive female voice on your FM dial telling you the reason for the slowdown, you know who she is.
Danielle is passionate about Hawaii’s community and helps by connecting people and organizations that can benefit one another. When she learned that SOS was fighting cyber criminals and protecting Hawaii businesses from identity theft, computer hijacking, data ransom and monetary losses she asked us to be on her radio show. It’s good to know that others are concerned about cyber-criminal activity and want to do their part to protect our island ohana.
On this month of December, 2016 we at SOS would like to show our appreciation and recognize Danielle for her hard work and success. Congratulations!
SOS Protects Businesses In Hawaii
From Cyber Criminals
Multi-generational businesses are common in Hawaii. Parents take the risk of starting and nurturing the business and once it’s running smoothly, pass it on to the next generation as their legacy. The Embroidery Gift Shop is such a business. Started over 30 years ago, they are one of the few shops in Hawaii to master the art of “free-hand embroidery” doing custom embroidery work, for bikers to babies, military to middle school kids. Over the years Verna has modernized the business with computerized embroidery machines and improved processes to create personalized products at reasonable prices.
She realized early on that the volume of phone calls coming into the workshop was affecting customer service. Her staff would get stuck on the phone answering basic questions such as “what are your hours?” and “where are you located?” while customers in the store would stand there, tapping their foot listening to the conversation, waiting to be helped. Total Voice solved this problem almost overnight, giving callers answers to these basic questions and freeing up the staff to provide focused face time with patrons in the store.
On this month of October, 2016 we at SOS would like to show our appreciation and recognize Verna for her hard work and success in this challenging space. Congratulations!