Turtle Bay and Roberts Hawaii both got hacked

Hey there, in case you haven't heard, 2 local companies were just hit hard by cyber criminals. Here's what you need to know: #1: Roberts Hawaii Hackers infiltrated their web server for and stole information entered during the checkout process that included personally identifiable information and all credit card informaiton. A similar hack happened…
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Free Cyber Security Class

How To Make Sure Your Business Is Protected From Cyber Criminals WHEN: March 08, 6:00PM - 8:00PM WHERE: Manoa Innovation Center, 2800 Woodlawn Dr., Honolulu, HI 96822 COST: Free REGISTER DESCRIPTION: This is FREE event sponsored by HTDC and Sharp Electronics/Maunakea in an effort to help Hawaii's business community better protect themselves from cyber criminal…
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Hackers Stealing Toys ‘R Us Customer Rewards Points

Geoffrey (the Toys 'R Us mascot) got some bad news from the IT department last week. The toy store chain sent out an email to rewards program customers a few days ago alerting them it was resetting everyone's passwords in response to an attempted hacking that occurred during the busy holiday season. "Online user names and…
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Lessons Learned from Shark Tank’s Kevin O’Leary

Including: “10 Secrets to Being the Best Boss You Can Be” A few weeks ago I had the rare opportunity to see  Shark Tank’s Kevin O’Leary speak and then shake hands with him afterward. I brought back his words of wisdom to share with you. The most notable were his 10 Secrets to Being the…
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SOS Business Genius of the Month

Danielle Tucker has been on the airwaves for a long time. For most of the 80’s she did “Morning Madness” on the Q and KKUA, working her way up to the top of the heap, coming in #1 in the morning in all demographics in the Honolulu market. She’s since become well known as host and producer of “The Golf Club” radio show and as the AM and PM traffic reporter for numerous FM radio stations across the island. If you’ve ever been stuck in traffic and heard a distinctive female voice on your FM dial telling you the reason for the slowdown, you know who she is.

Danielle is passionate about Hawaii’s community and helps by connecting people and organizations that can benefit one another. When she learned that SOS was fighting cyber criminals and protecting Hawaii businesses from identity theft, computer hijacking, data ransom and monetary losses she asked us to be on her radio show. It’s good to know that others are concerned about cyber-criminal activity and want to do their part to protect our island ohana.

On this month of December, 2016 we at SOS would like to show our appreciation and recognize Danielle for her hard work and success. Congratulations!

SOS Protects Businesses In Hawaii
From Cyber Criminals


This month's theme: HOLIDAY TECH! This edition includes: 5 Perfect Tech Gifts For Just About Anyone Business Genius of the Month: Danielle Tucker Gadget of the Month: Quickbooks Online 3 Tech Tips To Save Your Friends and Family From a Tech Gift Nightmare 7 Bad Habits That Threaten Your Identity & Pocketbook    
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3 Tips To Save Your Family & Friends From A Tech Gift Nightmare

It’s inevitable - that new gadget, toy or tech tool comes out of the box and either 1. Needs batteries you don’t have or 2. Does something strange it’s not supposed to do. Believe it or not, it’s pretty easy to be a tech all-star. Here are 3 tips that can help: 1. Have you tried…
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“Donald Trump Arrested” Virus Warning

If you see a picture of two police officers arresting Donald Trump on your computer screen from an email or social media post, do not click on it to "read the news." Doing so will probably trigger an attempt to install a virus which once inside your computer, can steal your username and passwords, then…
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SOS Business Genius of the Month

  Multi-generational businesses are common in Hawaii. Parents take the risk of starting and nurturing the business and once it’s running smoothly, pass it on to the next generation as their legacy. The Embroidery Gift Shop is such a business. Started over 30 years ago, they are one of the few shops in Hawaii to master the art of “free-hand embroidery” doing custom embroidery work, for bikers to babies, military to middle school kids. Over the years Verna has modernized the business with computerized embroidery machines and improved processes to create personalized products at reasonable prices.

   She realized early on that the volume of phone calls coming into the workshop was affecting customer service. Her staff would get stuck on the phone answering basic questions such as “what are your hours?” and “where are you located?” while customers in the store would stand there, tapping their foot listening to the conversation, waiting to be helped. Total Voice solved this problem almost overnight, giving callers answers to these basic questions and freeing up the staff to provide focused face time with patrons in the store.  

   On this month of October, 2016 we at SOS would like to show our appreciation and recognize Verna for her hard work and success in this challenging space. Congratulations!

SOS Helps Small Businesses
Provide Better Service To Their Customers